FAQ

We've compiled a list of frequently asked questions to help you with your Tress Treasures experience. If you can't find the answer you're looking for, please don't hesitate to contact us.

1. What types of tresses do you offer?

We offer a wide range of high-quality hair products including wigs, bundles, frontals & closures. Our products come in various textures, lengths, and colors to suit your individual style.


2. How do I care for my tresses?

To ensure the longevity of your hair products, we recommend gentle washing with sulfate-free shampoo, using a wide-tooth comb to detangle, and applying a light, natural oil to keep them moisturized. Avoid excessive heat and always store them in a cool, dry place.


3. Can I color or style my tresses?

Yes, our 613 & raw tresses can be colored and styled as you desire. However, we recommend consulting a professional hairstylist to prevent damage and ensure the best results.


4. How long does your hair typically last?

The lifespan of our hair products varies based on factors like care, usage, and handling but generally, they can last from six months to over a year with proper maintenance.


5. Do you offer custom orders?

Yes, we do offer custom orders. Please contact us at TressTreasures.co@yahoo.com for more information about customizations and pricing.


6. How can I track my order?

Once your order has shipped, you will receive a confirmation email with tracking information. You can use the tracking number to monitor your package’s progress.


7. Do you ship internationally?

Currently, we do offer international shipping. For more details, please refer to our Shipping Policy or contact our customer service team.


8. How can I contact you if I have more questions?

We’re here to help! You can reach us through our Contact Us page, email us at TressTreasures.co@yahoo.com.