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Tress Treasures Refund/ Exchange Policy

At Tress Treasures, we strive to provide high-quality products and a satisfying shopping experience. Due to the nature of our products, all sales are final.

No Exchanges: We do not offer exchanges on any of our products. Please ensure that you choose your items carefully and verify your order before completing your purchase.

No Refunds: All sales are final. We do not offer refunds on any products. Please make sure your selections are correct before proceeding with your order.

Tress Treasures Shipping Policy

Processing Time: All orders are processed within 5-10 business days. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping rates are automatically calculated at checkout.

Shipping Confirmation & Order Tracking: You will receive a shipping confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages:

• Tress Treasures is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
•   Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy: We currently do ship outside the USA.

We appreciate your understanding and your business!

If you have any questions about this policy, please contact us at TressTreasures.co@yahoo.com